Our services

An ongoing advisor for leading
your people through change
and AI, with trust and wellbeing intact.

Most clients work with us as a fractional advisor on retainer. The conversation, the Diagnostic and the Program are the path in, each one building toward that ongoing relationship. Every tier addresses leadership, wellbeing and AI together, because that is how they connect in practice. Deepest experience in health and community services.

What we cover

The Humainify Method: three lenses, every engagement.

Every Humainify engagement runs on The Humainify Method, a proprietary method built on recognised public instruments, addressing leadership and change, people and wellbeing, and AI and the changing nature of work together as three connected angles on how organisations come through change.

01Leadership and change
  • Structured leadership readiness interviews
  • Change capacity and fatigue assessment
  • Leadership routines that make change stick
  • Board and governance readiness support
  • Quarterly board papers on progress

Anchored to: Structured leadership interviews, your own governance and quality framework

02People and wellbeing
  • People at Work psychosocial survey (nationally benchmarked)
  • Psychosocial risk identification and assessment
  • Manager capability and leader support
  • Workforce wellbeing and change fatigue assessment
  • Trust and capability building through disruption

Anchored to: Managing Psychosocial Hazards at Work Code of Practice, People at Work (Safe Work Australia and state and territory WHS regulators)

03AI and the changing nature of work
  • Non-technical AI governance review using the Guidance for AI Adoption
  • Staff AI confidence and practical support
  • Workforce impact and role-change assessment
  • Board reporting on AI and the human side of disruption
  • No tool selection, no implementation, no vendor relationships

Anchored to: Australian Government's Guidance for AI Adoption, used as a leadership lens

We are not technologists, and we say so proudly. Humainify advises on the human and leadership response to AI and change. We do not select, build, integrate, implement or recommend software, and we have no vendor relationships. If you need a technical AI partner, we are not it, and we will tell you so in the first conversation. What we bring is leadership clarity, workforce trust and wellbeing through the disruption, whatever is driving it. This is general information only. Your specific obligations depend on your circumstances and jurisdiction. Seek independent WHS advice.

Step 1 · Free

The discovery conversation

A free 45 minute conversation. No pitch. Just clarity.

We talk about where your organisation stands: the change you are navigating, your AI exposure, your psychosocial safety position and what is getting in the way of leading your people through it well. We listen, ask the right questions, and give you a genuine picture of where to focus.

Most leaders leave this conversation with more clarity than they expected and a clear sense of whether the Diagnostic would be useful for their board.

What we cover

  • Your current change and AI exposure: what is shifting, how decisions are being made, and whether your board has visibility
  • Your psychosocial safety position: what obligations you carry and where the gaps are likely to be
  • Your workforce readiness: how your people are experiencing the change and where trust is most at risk
  • Your governance exposure: what matters most for your next board meeting

Who this is for

Any CEO, board member or senior leader of a mid market organisation who wants a clearer picture of where their organisation stands through change. You do not need a specific problem to start this conversation. Many clients come simply wanting to think out loud with someone who has run a real organisation from the inside.

Investment

Free

45 minutes by phone, video, or coffee in Launceston

Member of the Institute of AdvisorsCertified business advisor
Step 2

Change Readiness Diagnostic

Fixed scope. Fixed fee. Delivered in 2 to 3 weeks. An evidence-based read on whether your leaders and workforce can absorb the change ahead, assessed against leadership clarity, workforce wellbeing and, where relevant, AI readiness. The output is a board-ready report, a prioritised action plan and an executive debrief, delivered at the fee quoted. Findings are mapped to your governance obligations and, where relevant, sector standards.

What the Diagnostic involves

  • People and wellbeing: People at Work survey administered with your staff, results benchmarked nationally against Australian data
  • Leadership and change: Structured interviews with your CEO, leadership team and board representatives on leadership clarity, workforce confidence and change capacity
  • AI and the changing nature of work: Where relevant, a leadership-level read against the Australian Government's Guidance for AI Adoption, never a technical review

$6,000 to $9,000 · Fixed fee

Fixed scope and fee, depending on organisation size. Delivered in 2 to 3 weeks. Investment credited against the Program if you proceed within 60 days.

What you receive

  • Board ready report mapping findings to your governance obligations and, where relevant, sector standards such as the NDIS Practice Standards or Aged Care Quality Standards
  • Prioritised action plan tied to specific risks, obligations and leadership gaps
  • Executive debrief session to walk through findings and agree on priorities
  • A clear record of organisational readiness your board can use for governance and reporting purposes

The Diagnostic is an advisory readiness assessment, not an audit, certification or legal advice. It does not guarantee compliance with any legislation or standard.

People at Work disclosure: The People at Work platform is available to organisations directly and free of charge at peopleatwork.gov.au. You do not need Humainify to access it. Humainify's fees are for the advisory services that interpret, contextualise and support action on the results, not for access to the survey platform itself.

Step 3
Lead the Change Program
$18,000 to $30,000

A staged engagement, roughly 90 days, closing the gaps the Diagnostic found. Prepare leaders first, then build team capability and trust, then embed the routines that make the change stick. Monthly one page progress notes your CEO can forward to the board.

3
Stages, sequenced for maximum impact
90
Days from first leadership gap to embedded routine

How the Program is structured

1
Days 1 to 30

Prepare leaders

Leaders reach a clear, documented position on the change ahead. Accountability is assigned. The most urgent leadership gaps identified in the Diagnostic are closed.

2
Days 31 to 60

Build capability and trust

Staff are informed and supported. Psychosocial risks identified in the People at Work survey are being actively managed. Practical confidence sessions build staff skills for the specific change underway, and led change builds the leadership routines that make the shift stick.

3
Days 61 to 90

Embed and measure

Leadership routines and practical controls are embedded into the way the organisation already runs, so progress can be sustained without continued external support. Key survey items are rerun to measure improvement against the baseline. A reflective summary report gives the CEO concrete findings for board reporting.

What the Program is designed to build

The Program develops leadership clarity, manages psychosocial risk, builds workforce trust and capability, and creates the leadership routines needed for lasting organisational health under change and AI pressure.

  • Leaders with a clear, documented position on the change underway
  • Staff who feel informed, supported and confident through the disruption
  • Psychosocial risks identified, assessed and under active management
  • Leadership routines embedded and ready to outlast the engagement
Step 4 · The core offer

Fractional People & Change Advisor

This is how most clients work with us on an ongoing basis. For CEOs and boards who want continuing access to a trusted advisor without the cost of a full time executive hire, the retainer gives you a structured monthly engagement covering strategic support, a quarterly board paper, and an annual rerun of the key baseline measures.

Most retainer clients use it for: keeping leadership clarity and trust intact between major engagements, staying ahead of the next wave of change or AI adoption, preparing for accreditation where relevant, and having a knowledgeable sounding board for decisions that affect their people and their board.

The retainer is terminable on notice after the initial period. There is no ongoing lock in. Scope and pricing are agreed based on your needs.

What the retainer includes

  • Monthly 90 minute strategic advisory session supporting ongoing leadership, wellbeing and change capability
  • Async support between sessions via email or video
  • Quarterly board paper on leadership, change and AI readiness
  • Annual People at Work survey rerun and leadership readiness check to track progress and adapt strategy
  • Priority access for emerging people, change or AI issues

$3,000 to $6,000 /month

Scope and pricing agreed based on your needs. Terminable on notice after the initial period.

Step 5 · Scalable

Leadership and team workshops

For leadership teams and managers who need practical capability now: leading change well, building trust, and staying well through constant change and AI. Only around a third of managers feel equipped to lead their teams through AI and change today. These sessions close that gap directly.

Scalable across a leadership group or a whole team, and able to be delivered by trained associates as your organisation grows.

Indicative investment

$2,500 to $5,000 / session

Exact pricing depends on format and group size. See The Steady State workshop page for current tiers.

The business case

What inaction actually costs

These figures are based on published Australian research benchmarks and are provided for general context only. They are not specific to any individual organisation.

41%
of workers feel prepared for AI in their workplace (Salesforce / Morning Consult, 2025)
$67,400
Median mental health workers' compensation claim in Australia (Safe Work Australia, 2023/24)
45%
of organisations spend little to no time thinking about AI's impact on their people (Deloitte, 2026)
Common questions

Frequently asked questions

Everything you need to know before getting started. Not answered here? Ask us directly.

Our primary focus is mid market organisations of roughly 50 to 200 staff who are navigating real change, including AI adoption, restructure, growth or sustained workforce pressure. Our deepest experience, and the proving ground for our method, is health, community services, disability and aged care, where our founders spent two decades. That experience is proof the method holds under real pressure, not a boundary on who we help. If your people are carrying real change and you want to lead it well, get in touch. Get in touch to discuss your situation.

The Diagnostic is a structured assessment of whether your leaders and workforce can absorb the change ahead. First, we administer the People at Work psychosocial survey with your staff and benchmark the results nationally. Second, we run structured leadership interviews with your CEO, leadership team and, where appropriate, board representatives, to surface leadership clarity, workforce confidence and change capacity. Where AI is part of the picture, we also review your AI governance position using the Australian Government's Guidance for AI Adoption as a leadership lens. The output is a board ready report mapping findings to your obligations, a prioritised action plan, and an executive debrief. Read the full method.

People at Work is the only validated, nationally benchmarked psychosocial risk survey purpose-built for Australian workplaces. It was developed by Safe Work Australia and the state and territory work health and safety regulators. It covers every psychosocial risk factor identified in the Managing Psychosocial Hazards at Work Code of Practice.

Important disclosure: The People at Work platform is available to organisations directly and free of charge at peopleatwork.gov.au. You do not need Humainify to access it. Our fees are for the advisory work that surrounds the survey: structuring the rollout, interpreting results in your context, mapping findings to your obligations, and supporting your leadership team to act on what they find.

No. The Change Readiness Diagnostic is an advisory readiness assessment covering leadership clarity, workforce wellbeing, and change and AI readiness. It is not an audit, certification, legal advice, or a clinical or psychological assessment. It does not guarantee compliance with any legislation, standard or regulation. It gives your board a clear, evidence based picture of where your organisation stands and what to address first. Your specific obligations depend on your circumstances, jurisdiction and applicable laws. Seek independent legal or WHS advice for matters requiring those forms of professional judgement.

Not necessarily. If your organisation already has a clear understanding of its gaps, a Program can be designed from that baseline. The Diagnostic does provide an objective, evidence based foundation that ensures the Program addresses your actual priorities rather than assumptions. If you proceed to the Program within 60 days of completing the Diagnostic, the Diagnostic fee is credited in full against the Program cost.

This is the core, ongoing way most clients work with us. It is a part-time leadership and change advisor on retainer, for CEOs and boards who want continuing access to strategic support without the cost of a full time executive hire. It includes a monthly executive advisory session, async support between sessions, a quarterly board paper, and an annual rerun of the key baseline measures. The retainer is terminable on notice after the initial period. Scope and pricing are agreed based on your needs, typically $3,000 to $6,000 per month.

The Program runs across three roughly 30 day cycles over about 90 days. The first cycle prepares leaders: a clear, documented position on the change ahead, with accountability assigned. The second cycle builds team capability and trust, and actively protects wellbeing through the disruption. The third cycle embeds the leadership routines and controls that make the change stick, so what the Program built continues to work after the engagement ends. Monthly one page progress notes are provided throughout, written for the CEO to forward to the board.

Work health and safety laws across most Australian states and territories require employers to identify, assess and control psychosocial hazards in the workplace. As organisations go through sustained change, including AI adoption, the risks that introduces, including monitoring stress, automation anxiety, change fatigue and loss of professional autonomy, fall within that duty of care. This is a general overview only. Your specific obligations depend on your circumstances and jurisdiction. Seek independent WHS advice. Read our overview guide.

No, and we are proud to say so. We are not technologists. Our work is leadership, change and workforce wellbeing. We help your board and leaders understand and govern the human impact of AI your organisation already uses or is adopting, and build the workforce capability to absorb that change well. We do not recommend, select, build, integrate or implement specific software products, and we have no commercial relationships with technology vendors. If what you need is someone to choose and deploy an AI system, we are not the right fit, and we will say so in the first conversation.

Yes, completely. No catch, no pitch, no obligation. The free 45 minute conversation is designed to give you genuine value: a clear picture of where your organisation stands, what your key priorities are, and whether working with Humainify makes sense for you. We believe the best way to start a professional relationship is to give you something useful first.

Who this is not for: If you are looking for someone to choose and implement AI tools or software systems, we are not the right fit. Our work is leadership, change and workforce wellbeing. We are direct about that boundary and will say so clearly in the first conversation.

Not sure where to start?

Start with the free conversation. It is useful, it is quick, and it will give you a clear sense of which step makes sense for your organisation right now.