Statistics

AI and psychosocial safety in
Australian community services.

Each figure below is cited with its source, year and a plain-language note on what it shows. This page exists to provide a single, citable reference for statistics used in Humainify's publications and presentations. Statistics are reviewed periodically and updated when more current sourced data becomes available.

How to use this page. Every statistic on this page is drawn from a named, publicly available source. Where a figure applies to all Australian industries rather than community services specifically, this is noted in the context. Do not cite these figures as community-services-specific unless the source explicitly states that. If you notice an error or a more current figure, contact us at trent@humainify.com.au.

Workforce readiness and AI preparedness

These figures describe how prepared workers and organisations currently report feeling about AI adoption.

41%
of workers say they feel prepared for AI in their workplace.
Source: Salesforce / Morning Consult · Year: 2025
45%
of organisations spend little to no time thinking about AI's impact on their people.
Source: Deloitte · Year: 2026

Psychosocial claims and workforce costs

These figures describe the financial cost of psychosocial harm and staff turnover in Australian workplaces.

$67,400
Median mental health workers' compensation claim in Australia. This figure covers all industries and is not community-services-specific.
Source: Safe Work Australia — Key Work Health and Safety Statistics Australia · Year: 2023–24
50–150%
Estimated cost to replace one staff member, expressed as a percentage of annual salary. Based on industry estimates cited by the Australian HR Institute (AHRI).
Source: Australian HR Institute (AHRI) · Year: Not dated — figure cited as industry estimate

Regulatory penalties

Penalty figures for WHS non-compliance under Australian law.

Verified penalty figures will be added to this section. Penalty amounts vary by jurisdiction and offence category under the WHS Act. For current penalty amounts, refer to Safe Work Australia or your state/territory WHS regulator directly.

Sector context

Figures on workforce size, sector composition and AI adoption rates in Australian community services.

Sector-specific statistics will be added to this section as sourced and verified data becomes available.

How to cite this page

Humainify, 2026. AI and psychosocial safety in Australian community services: the numbers. Available at: https://www.humainify.com.au/resources/statistics. Statistics last reviewed: June 2026.

Statistics last reviewed: June 2026. This page does not constitute legal, financial or WHS advice. Humainify takes reasonable care to ensure cited figures are accurately reproduced, but recommends verifying figures directly with their original sources before relying on them in a formal context.

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